At Aayan Diamonds, your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal data when you visit our website or make a purchase from our store.

By using our services, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

We collect the following types of personal information when you interact with us:

Personal Identification Information

  • Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (credit/debit card details, UPI, etc.)
  • Purchase History
  • IP Address (for security purposes)

Non-Personal Identification Information

  • Browser Type
  • Device Information
  • Cookies and Tracking Technologies (used to enhance your shopping experience)
  • Referral URLs (how you came to our website)
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfilment: To process and ship your orders, including sending email confirmations, invoices, and tracking information.
  • Customer Service: To respond to inquiries, resolve issues, or offer customer support regarding your purchases.
  • Payment Processing: To securely process your payments through trusted payment gateways.
  • Marketing and Promotions: To send you newsletters, special offers, product updates, and promotions (you can opt-out of marketing communications at any time).
  • Improvement of Services: To analyse trends, enhance our website, and personalize your shopping experience.
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests.
  1. How We Protect Your Information

We employ a variety of security measures to maintain the safety of your personal information, including:

  • Encryption: Sensitive payment information, including credit card details, is transmitted via SSL (Secure Socket Layer) encryption to ensure it is securely processed.
  • Payment Security: We use trusted third-party payment gateways for secure transactions. Your payment information is not stored on our servers.
  • Access Control: We restrict access to your personal data to authorized personnel only.

However, while we take reasonable precautions, please note that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee complete security.

  1. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your personal information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us with operations such as payment processing, shipping, marketing, and customer support.
  • Legal Compliance: If required by law, court order, or government authority, we may disclose your personal information.
  • Business Transfers: In the event of a business transaction (such as a merger, acquisition, or sale of assets), your personal information may be transferred as part of the transaction.
  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences (such as language and location settings).
  • Provide personalized content and offers.
  • Analyse website traffic and user behaviour.

You can choose to disable cookies in your browser settings, but please note that some features of the website may not function properly without them.

  1. Your Rights

As a customer, you have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct any inaccuracies in your personal data.
  • Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt out of receiving marketing emails or notifications by following the unsubscribe instructions in each email or contacting us directly.
  1. Third-Party Websites

Our website may contain links to third-party websites for convenience and information purposes. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of those sites. We encourage you to review their privacy policies before providing any personal information.

  1. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal information, we will take steps to delete it as soon as possible.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any changes to the policy will be posted on this page, and the effective date will be updated at the top of the policy. We encourage you to review this policy periodically for any updates.

  1. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please feel free to contact us:

  • Email: support@aayandiamonds.com
  • Phone: +91 +91 97379 33133
  • Address: Besides World’s Gift Mall, Amin Marg, Sirvar Park, Kotecha Nagar, Rajkot, Gujarat 360001

We are committed to resolving any issues or questions you may have regarding your privacy.